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TRADICHEM INDUSTRIAL SERVICES

privacy policy

PRIVACY POLICY

By browsing the website www.tradichem.es (the “Website ") or by registering in any of the forms that may be provided for such purposes, the User agrees with the Privacy Policy.

1. WHO IS RESPONSIBLE FOR PROCESSING YOUR DATA?

The trackable data of the ‘’Responsible person’ and the ‘Coordinator’ of Data Protection are the following:


Company name: TRADICHEM SL

Registered office: Conde de lemos 8. 28013. Madrid

CIF: B80705031

Telephone number: 918759898

Email: tradition@tradichem.es

Registration Information

Registration of the Directorate General for Employment of the Ministry of Employment and Social Security.

To contact the Data Protection Coordinator you can send an email to the following address traditions@tradichem.es

2. WHAT KIND OF DATA IS COLLECTED BY TRADICHEM AND WHAT ARE THE PURPOSES OF PROCESSING OF YOUR DATA?

All the personal data that you can provide through the Website will be incorporated into the files which are under the responsibility of Tradichem, and are registered in the Tradichem Treatment Registry.

Personal data consists of information that makes it possible to identify individual persons. Some examples of personal data are name, postal address, email address or telephone number. We only collect the personal information that the User voluntarily provides through our Website.

Specifically, Tradichem can collect the following personal data from the User only if they are provided directly by the user him/herself:

User Communications: any particular data communicated by the User in the course of their communications with Tradichem for the purpose of making or resolving any contact, incidence or claim.

Through the Associates Zone section: the User may provide their personal data, the position and department in which they carry out their professional activity, the laboratory for which they work and their email address.

In addition to the personal data referred to in the previous section, Tradichem collects information that the Website automatically obtains regarding the identification of your computing device, the use of the Website and about your behavioral habits. This information includes data on the language, the pages or sections of the Website, keywords, date, time, time that the User spends on certain types of pages, which section of the page they have visited and similar information regarding the use of the Website.

Tradichem can collect this information thanks to the use of cookies. To find out more, you can access our Cookies Policy.

Tradichem may enrich the User's personal data with non-identifying information that has been obtained either by the User or by the Website, as described above.

In the case of combinations of personal data with non-personal information, the combined information will be treated as personal data for as long as it is combined.

Any personal data processed by Tradichem may be used for the following purposes:

    • Managing the correct functioning of the Website and providing the User with the necessary tools to enjoy it.
      Analyzing, improving and optimizing the use of the Website.
      Providing information to Users about the activities carried out by Tradichem.
      Resolving claims, incidents or queries through the channels provided for these purposes: email and telephone.
      Preparing user profiles with the data collected.

    • If Tradichem plans the subsequent processing of your personal data for a purpose other than those listed in this section, you will be previously informed, including all relevant information as well as the expected consequences of such processing.

    Tradichem will keep your personal data and may process them according to the purposes described as long as the cancellation is not requested by the interested party.

    In the event of cancellation, Tradichem will keep the other data blocked, in accordance with the security measures provided by law, during the legal period of prescription of possible legal actions and administrative procedures that may be initiated in relation to Tradichem.

    3. WHAT KIND OF DATA IS COLLECTED BY TRADICHEM AND WHAT ARE THE PURPOSES OF PROCESSING OF YOUR DATA?

    The legal basis for the processing of personal data is the legitimate interest and/or consent both for the communication of users and for the private area.

    4. TO WHICH RECIPIENTS WILL YOUR DATA BE SHARED?

    Your personal data will not be transferred/shared to third parties, except under legal obligation.

    The portal is hosted by an external company with which a confidentiality agreement has been reached. This agreement does not allow them to access or exploit the personal data of the users who browse it.

    All data communications that may occur will always be carried out in compliance with the provisions of current regulations on data protection and, in particular, with EU Regulation 2016/679 of the European Parliament and of the Council of 27th April, 2016 regarding the protection of natural persons with regard to the processing of personal data and the free circulation of these data ("EU Regulation").

    Tradichem may reveal the User's personal information to public administrations when it is required and when such information is required by those in accordance with current legislation.

    4. TO WHICH RECIPIENTS WILL YOUR DATA BE SHARED?

    At any time you may exercise your rights of Access, Rectification, Cancellation and Opposition (ARCO) before Tradichem, as well as not being the subject of decisions based on the automated processing of your data and any other rights that are applicable, in the terms provided in current regulations.

    In the event that the User objects to the processing of their data, Tradichem will stop processing the data, except for legitimate reasons provided for in current regulations or for the exercise or defense of possible claims.

    In addition, the User may exercise the following rights against Tradichem:

    • The right to be forgotten allows the User of the data to request that they be deleted when they are not truthful, excessive or have become obsolete.
      The right to data portability allows the User to request a copy of all the data that Tradichem keeps about them to migrate them to another platform that they have selected.
      The right to restriction of restriction of processing allows the User (i) to contest the accuracy of the personal data, for a period that allows the controller to verify the accuracy of the same or (ii) to contest that the treatment is illegal and the User opposes to the deletion of personal data and request instead the limitation of its use, in which case Tradichem will only keep personal data for the exercise or defense of claims.

  • Likewise, in the case of having given your consent for any treatment purpose, we inform you of your right to withdraw it at any time at the aforementioned email address. Likewise, when appropriate, you have the right to file a claim with the Spanish Data Protection Agency (http://www.aepd.es).

    In order to exercise any of the rights described, the User must contact Tradichem through the following email address: traditions@tradichem.es, including "Data Protection" as the subject of the email and indicating the specific right you want to exercise in the content of the email.

    6. ADDITIONAL INFORMATION:

    6.1 WHAT IS DATA QUALITY?

    The User guarantees against Tradichem as well as against third parties, the quality of the information provided, that is, that the data and information provided is real, truthful, updated and also belongs to the User and not to third parties. For this reason, by providing your personal data to Tradichem, as well as to those others that you decide to state in your account, you guarantee and are responsible for both Tradichem and third parties that your data is true and complies with this quality principle.

    Under any circumstance, the provision of false or outdated data is prohibited. The User must always identify themselves with their real name and with truthful and current data. At Tradichem we reserve the right to verify this information at any time by requiring an official document proving identity.

    We ask that you immediately notify Tradichem of any modification of your personal data so that the information contained in the files is always up-to-date and does not contain errors.

    6.2 WHAT HAPPENS TO THIRD PARTY LINKS?

    This Privacy Policy refers only to the Website, and does not apply to links or web pages of third parties accessible through the Website itself.

    The destinations of these links are not under the exclusive control of Tradichem, and Tradichem is not responsible for the content of all the destination web pages of a link, nor of any link included in a web page that is reached from the Website. , nor of any change or update of said pages. These links are provided solely to inform the User about the existence of other sources of information on a specific subject, and the inclusion of a link does not imply approval of the linked website by Tradichem. Therefore, we recommend that you carefully read and review the privacy policy of each website you visit.

    6.3 WHAT SECURITY MEASURES DOES TRADICHEM IMPLEMENT TO GUARANTEE THE INTEGRITY OF YOUR DATA?

    we have adopted numerous security measures and technical means to prevent their loss, misuse or access to them without your authorization.

    Notwithstanding the foregoing, it is also the responsibility of the User to control their personal information and that is why we ask and recommend that they be careful with the information and content they share and with whom they do so. Tradichem will not be in charge of the content and information that you decide to share with other Users and, therefore, we are not responsible for the consequences of your own actions.

    At Tradichem we are committed to acting quickly and responsibly in the event that the security of your data may be breached, and to inform you of such an event if it is relevant with due diligence.

    In the event of a security breach, Tradichem shall notify the Spanish Data Protection Agency within 72 hours of such an event, from the moment it becomes aware of it. Likewise, if the breach seriously undermines the rights and freedoms of Users, Tradichem would also proceed to notify them of what happened, pointing at the measures it has carried out to minimize risks and possible damages.

    6.4 CAN A MINOR SHARE THEIR DATA WITH TRADICHEM?

    Minors under fourteen years of age who provide Tradichem with their personal data must have authorization from their parents or legal guardians. Tradichem reserves the right to carry out the pertinent checks to ensure that data protection legislation is not violated.

    6.5 CAN THE PRIVACY POLICY BE MODIFIED?

    Yes. Tradichem reserves the right to unilaterally modify or replace what is established in this Privacy Policy. If the User continues to use the Website once its terms have been modified, we understand that the User accepts the new privacy policy.

    We kindly ask you to periodically review this document for possible changes. If the User does not agree with the provisions of the new Privacy Policy, they must stop using the Website immediately.

    • legal notice

    general details

    Pursuant to article 10 of Spanish Act 34/2002, of 11 July, on Information Society and Electronic Commerce Services (in Spanish, LSSI-CE), we provide you the following details:

    The registered office of TRADICHEM S.L. is in Avda. de la Azucarera, 28, 28500, Arganda del rey (Madrid). It holds Spanish Tax ID B80705031.

    The website www.tradichem.es features information about the company, it’s activities and Products. It’s main purpose is to offer to the public general information about the company, it’s activities and products.

    Pursuant to the provisions of Spanish Organic Law 15/1999, of 13 December, on Personal Data Protection (in Spanish, LOPD), we inform users that all of the details they provide shall be incorporated to a file, created and controlled by TRADICHEM S.L.

    The confidentiality of their personal details will always be observed. Said details shall only be used to manage the services offered, process the requests they send, carry out administration tasks, and to send technical, commercial or advertising information by ordinary or electronic methods.

    Users may exercise their rights of opposition, rectification or cancellation by writing to the registered office of the company located in Avda. de la Azucarera, 28, 28500, Arganda del rey (Madrid), sending an email to tradichem@tradichem.es or contacting us at +34 918 75 98 98.

    terms and conditions of use

    The terms and conditions of access and use of this website shall be governed by the legislation in force and by the principle of good faith. Users undertake to use the website correctly. Behaviours which are against the law or the rights or interests of third parties are not allowed.

    Being a user of the website www.tradichem.com implies having read and accepted these terms and conditions and the extension thereof by the applicable regulations. If you do not agree for any reason with these terms and conditions, please stop using this website.

    Any notice and/or claim shall only be valid if sent in writing and/or via recorded delivery.

    liabilities

    TRADICHEM S.L. shall not be held liable for the information or content stored in forums, social networks or any other medium enabling third parties to independently publish content on the website of the supplier.

    However, taking into account that articles 11 and 16 of LSSI-CE, TRADICHEM S.L. undertakes to remove or block the content that may affect or breach the national or international legislation, third party rights or the public moral and order.

    Furthermore, the company shall not be held liable for the damages arising from failures or wrong settings of the software installed in the computer of the user. Any liability arising from any technical incidence or failure occurred when the user connects to the Internet shall be excluded. Likewise, the company cannot guarantee that there will be no interruptions or errors when accessing the website.

    Moreover, TRADICHEM S.L. reserves the right to update, modify or delete the information featured on the website, together with the settings or presentation thereof, at any time, without assuming any liability.

    We inform you that any price that you may see on our website is only for information purposes. If users want to find out the exact price or if there is any offer applied to the product, they must go to any of the physical stores of TRADICHEM S.L.

    intellectual and industrial property

    TRADICHEM S.L. is the holder of all the rights over the digital publication software and of all the intellectual and industrial property rights referred to the contents they include, except for rights over public products and services that are not owned by this company.

    No material published on this website may be reproduced, copied or published without the approval in writing of TRADICHEM S.L.

    All the information received on the website, such as comments, suggestions or ideas, shall be considered as assigned to TRADICHEM S.L. free of charge. ANY information that cannot be processed as such should not be sent.

    All of the products and services herein that ARE NOT owned by TRADICHEM S.L. are trademarks of their respective owners and are recognised as such by our company. They only appear on the TRADICHEM S.L. website for promotional and information collection purposes. Said owners may request the amendment or removal of the information they own.

    applicable law and jurisdiction

    These general terms and conditions shall be governed by Spanish legislation. Any dispute that may arise related to the website or the activity thereof shall be submitted to the Courts of the city of Madrid. The users expressly waive any other jurisdiction to which they may be entitled.

    cookies policy

    TRADICHEM S.L. on its behalf or on behalf of a third party hired to provide measurement services, may use cookies when users browse the website. Cookies are files sent to the browser through a web service to record the activities of the user during browsing time.

    The cookies used are only linked to an anonymous user and the computer thereof, and they do not provide the personal details of the user.

    By using cookies, the server where the website is stored may recognise the browser used by the user to make the browsing experience easier. Cookies are also used to measure the audience and traffic parameters, control the process and the number of entries.

    Users may set their browser to receive notifications upon cookies collection and to avoid the installation of cookies on their computer. For further information, please read the instructions and guidelines of your browser.

    The user, or the third party acting on behalf of the user, does not need to permit the installation of the cookies sent to the website. However, the user may have to login to each of the services that require a previous login.

    In any case, cookies are temporary to make their subsequent transmission more effective. Cookies will never be used to collect personal information.